The shop is my personally curated collection of to-the-trade pieces, shipped directly to you from the manufacturer. I am thrilled to offer trade furniture and décor to anyone - not just current clients!

SideDoor is my partner that secures and fulfills your order, handles logistics, and provides customer service. Their team is amazing! I partner with them for the shop and for select client projects. SideDoor customer support can be contacted for any questions or concerns about delivery and/or damages.

I am not able to take returns, cancellations, or exchanges, as items are shipped directly from the manufacturer. Therefore, all sales are final unless product is damaged in transit. Inspect all items immediately upon delivery. If a product is damaged, take photographs of the packaging and product and contact SideDoor customer service (info@onsidedoor.com). The SideDoor team will arrange for a repair or for the manufacturer to send a new piece.

You will receive e-mail communication from SideDoor regarding the progress of your order and when pieces ship. Most furniture is shipped via a local freight carrier. The freight carrier will call you when your furniture is ready for delivery to schedule a delivery date.

Furniture will be delivered ‘To Your Door / Threshold.’ You may instruct the delivery personnel as to whether you would like your delivery placed immediately inside your home, or left on your doorstep.

Threshold delivery does not include placing products in specific rooms, assembly, or removal of original packaging. If you require or prefer 'White Glove' delivery, it will be available as an option at checkout for an additional charge. 'White Glove' delivery includes packaging removal, light assembly, and placement. We recommend White Glove service for any large furniture items.

Prices are always at or below the manufacturer’s suggested retail price. However, if you find a lower price from another online retailer, send me an email at jen@swooninside.com, and I will happily price match! Keep in mind all prices include all shipping and handling fees. When you choose The Swoon Shop, you are supporting small business and the interior design industry, rather than a big-box retailer. Thank you!